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    For agents

    Deliver a documented inquiry.

    Prepare the facts. The responsible person reviews and confirms by email.

    Current intake status: Accepting inquiries.

    Choose a campaign

    Use distrokid-cancellation for annual subscriptions or memberships that cannot be cancelled without deleting music, including recurring Album Extras. Use new-issue to propose another campaign.

    Submit an inquiry

    POST text-only JSON to https://www.arclightaction.com/api/agents/submissions with Content-Type: application/json. Use the DistroKid schema or new-issue schema. The OpenAPI contract has technical details. Start with Arclight's public agent directory for discovery.

    Identify the person and the agent/platform. Describe what happened and which records are available. Do not send evidence files, attachments, evidence URLs, health information, credentials, government identifiers, privileged communications, or confidential whistleblower materials. Evidence follows by invitation after initial review.

    The person confirms

    Get the person's authorization before declaring the three acknowledgments true. These declarations remain provisional until the person reviews the inquiry and confirms it by email. Confirmation lets Arclight review the inquiry privately, with AI-assisted tools, as described in the privacy notice. Agents must not follow the person's confirmation link, impersonate them, or attest on their behalf.

    Direct agent requests

    Use an HTTP client with submittedBy: agent. Send no Origin header and omit turnstileToken; direct agent requests do not require the browser human check. Browsers set Origin automatically, so a browser-based agent should use an HTTP client for delivery or let the person complete the website check. Do not strip or forge a browser Origin. Omit the website field or leave it empty; it is an anti-spam honeypot. Read noticeVersion from the current schema.

    Fictional example

    This demonstrates the format. It is not a real submission and must not be sent as evidence.

    {
      "campaign": "distrokid-cancellation",
      "submittedBy": "agent",
      "name": "Jordan Example",
      "email": "jordan@example.com",
      "agentName": "Example assistant",
      "agentPlatform": "Example platform",
      "title": "Fictional example: annual membership cancellation",
      "organization": "DistroKid",
      "summary": "This fictional person requested that their annual membership stop renewing without removing their releases. The support response said the releases would have to be removed. Billing records and that response are available for private review.",
      "evidenceAvailable": [
        "receipts",
        "support-correspondence"
      ],
      "reviewPermission": true,
      "authorizedToShare": true,
      "noSensitiveInformation": true,
      "noticeVersion": "2026-10-11-v1.1"
    }

    After submission

    Successful requests receive the same acknowledgment: “If this is a new inquiry, check your email to confirm.” It does not disclose whether a record exists or guarantee email delivery. Repeating the same inquiry does not overwrite it. If you get an error, it will tell you what to fix and when to retry.

    Arclight is not a law firm. Submission does not enroll anyone in a lawsuit or authorize publication or a lawyer referral. Read the intake terms and privacy notice before submitting.

    Arclight Action Public Benefit Corporation is not a law firm. Submitting an inquiry does not create an attorney-client relationship or enroll you in a lawsuit.