ARCLIGHT

Services

Medicare Audit Appeals

Audit response and appeal support for wound care providers facing UPIC, MAC, SMRC, RAC, TPE, post-payment reviews, overpayment determinations, reconsideration, and ALJ-stage disputes.

A Medicare audit appeal is not automatically a legal fight. For many wound care and skin substitute audits, the work that decides the case is documentation, Medicare policy, clinical-record analysis, evidence mapping, and appeal strategy.

The first instinct is often to call a lawyer. Sometimes that is the right call. But when the dispute turns on wound measurements, conservative care, product selection, medical necessity, Q-code arguments, photos, orders, and claim-by-claim record support, a specialized audit appeal partner can often do the core work at a materially lower cost.

Arclight helps providers turn messy audit files into clear, adjudicator-ready records: patient timelines, issue maps, policy responses, exhibit packets, and hearing strategy built around the facts that decide these cases.

Audience

  • Wound care providers
  • Mobile providers
  • Physician groups
  • Advanced practice providers
  • Suppliers
  • Healthcare organizations

Audit and appeal support

  • UPIC audits
  • MAC, SMRC, RAC, TPE, and post-payment reviews
  • Overpayment determinations
  • Skin substitute and wound care claim reviews
  • Documentation and medical necessity denials
  • Redetermination, reconsideration, and ALJ-stage appeals

Estimated cost savings

For wound care providers facing $500,000 to $2 million in audit exposure, a full legal-team approach can become a six-figure defense project. Arclight-led audit appeal support keeps the serious work in place - record review, policy analysis, patient summaries, appeal packets, and ALJ preparation - while reserving outside counsel for targeted legal issues when needed.

Audit exposureFull legal teamArclight-led supportEstimated savings
$500,000 audit$75,000-$175,000$30,000-$75,000$45,000-$100,000
$1 million audit$125,000-$250,000$50,000-$110,000$75,000-$140,000
$2 million audit$200,000-$400,000+$85,000-$175,000$115,000-$225,000+

Service areas

Wound Care Documentation Review

Review wound measurements, photographs, debridement history, conservative care, treatment progression, infection control, vascular status, offloading, orders, product use, and medical necessity support.

Skin Substitute Appeal Strategy

Build product-specific and patient-specific medical necessity arguments around wound type, failed conservative care, orders, product identification, graft sizing, photos, and post-application measurements.

Q-code and Product-Status Arguments

Respond to unsupported arguments that a skin substitute is experimental or investigational merely because it has a temporary HCPCS Q-code.

Denial Rationale Analysis

Map contractor rationales against the record, policy, facts, and available evidence, including rationale drift and policy-framework shifts across appeal stages.

Appeal Packet Development

Build patient summaries, wound-by-wound documentation summaries, issue-by-issue rebuttals, exhibit lists, and arguments for the appeal stage.

Audit Management

Support deadlines, document requests, claim tracking, correspondence, and workflow coordination.

ALJ Preparation and Representative Support

Support hearing preparation, issue framing, exhibit organization, testimony outlines, concise hearing theory, and representative work where permitted.

Engagement options

Audit Triage Review: $5,000-$15,000

For clinics that just received a UPIC request or findings letter. Includes audit scope review, documentation risk assessment, denial-theory review, missing-record checklist, and recommended defense strategy.

Appeal Record Buildout: $25,000-$75,000

For redetermination, reconsideration, or ALJ submissions. Includes patient summaries, issue-by-issue rebuttal, exhibit organization, documentation gap analysis, policy framework review, and appeal brief support.

Full ALJ Preparation and Representation Support: $75,000-$175,000

For major audits moving toward hearing. Includes full case strategy, hearing brief, exhibit index, witness preparation, argument outline, patient-level defense packets, policy exhibits, and non-attorney appeal representation where appropriate.

Hybrid Counsel Support: custom

For clinics that want a lawyer involved but do not want the law firm doing all record and policy work. Arclight works alongside healthcare counsel to build the factual, clinical, and policy record efficiently.

Documentation review outputs

  • Documentation vulnerability summary
  • Timeline of care
  • Missing-records list
  • Claim-level issue map
  • Patient-by-patient appeal packet
  • Issue-by-issue contractor rebuttal
  • Policy framework review
  • ALJ hearing strategy and testimony outline
  • Appeal-readiness assessment
  • Practical documentation improvement recommendations

Process

01

Review the audit posture

Review the audit letter, deadline, claim sample, and denial rationale.

02

Organize the record

Identify documentation strengths and vulnerabilities.

03

Map the rationale

Compare denial rationales against policy, facts, and available evidence.

04

Build appeal materials

Develop issue summaries, chronologies, exhibit lists, and arguments.

05

Support the next stage

Support deadlines, hearing preparation, and representative work where permitted.

Documentation review is based on existing records and does not create or alter clinical documentation.

Medicare Audit Appeals

Audit response and appeal support for wound care providers facing UPIC, MAC, SMRC, RAC, TPE, post-payment reviews, overpayment determinations, reconsideration, and ALJ-stage disputes.