FOUNDER & PRINCIPAL
Lance McNeill
Lance McNeill brings a builder's perspective to public systems work. His background spans public-sector innovation, entrepreneurship, healthcare operations, and policy analysis. At the City of Austin's Office of Innovation, he helped design and implement open innovation initiatives, challenge-based programs, and collaborative problem-solving frameworks across departments.
He later founded and scaled healthcare businesses, gaining firsthand experience with the decisions, documentation, and public systems that shape care delivery. That work strengthened his interest in how government programs function in practice and how they can better serve patients and the public.
Through Arclight Insights and advocacy with public officials, agencies, and industry stakeholders, Lance develops and shares ideas for more transparent, fair, and accountable public systems. He holds an MBA and a Master of Public Affairs (MPAff).
He completed OpenAI Academy's AI Leadership course, with a focus on AI governance, adoption planning, and responsible deployment. His work in this area emphasizes clear ownership, meaningful human oversight, and evaluating whether systems perform as intended.

Professional development
OpenAI Academy · AI Leadership
Lance McNeill completed OpenAI Academy's AI Leadership course. The course covers aligning AI adoption with business priorities, sequencing a roadmap, assigning governance and ownership, and using evidence to guide deployment and expansion.
Issued October 6, 2026 · Credential expires April 6, 2027
Across public-sector initiatives, private enterprise, and healthcare systems, the focus remains consistent: make important systems clearer, more accountable, and more capable of serving the people who depend on them.

