Consumer marketing · Second campaign
Who’s behind the tree-service texts?
Help connect unsolicited arborist texts to the people sending them and any businesses receiving the leads.
Received a text from someone claiming to represent Austin Tree Specialists? We want to hear from you. Similar arborist texts naming other businesses are welcome, too.
Open inquiry · Gathering reports
Has someone used the same company name in a text to you?
This inquiry begins with a reported Austin text thread from a sender using the name “Hannah Marie.” The sender offered tree-trimming and removal evaluations and, when asked for a company name, replied “Austin Tree Specialists!” In a follow-up call, office staff said they did not know the named texter.
We are asking whether other recipients have messages naming the same business, similar messages using other names, or records showing which contractor received their information. The sender's relationship to Austin Tree Specialists, any authorization, and any payment for a lead remain unverified. Naming a business in a text does not establish that it sent or approved the message.
Your records may help establish whether these are connected messages, identify a marketing vendor, or distinguish an authorized referral from someone using a business name without permission.
What we want to trace
The connection we are investigating is the path from a marketing text to a contractor's customer inquiry. Each step needs its own supporting records.
- 01
The text
What was sent, from which number, and under what name?
- 02
The sender or vendor
Who controlled the sending number or arranged the marketing?
- 03
The referral
Was the recipient's information passed to a contractor, and by whom?
- 04
The business relationship
Did the contractor authorize the marketing, buy the lead, or receive it another way?
Evidence that helps
The original conversation
Keep the complete text thread, sending number, dates, times and time zone, and the name the sender used. Preserve the original on your device as well as screenshots.
The business the sender named
Record the exact business name and when it was given. Separate what the texter claimed from anything the business independently confirmed.
What happened to the lead
If a contractor contacted you or an estimate was arranged, keep the callback number, appointment confirmation, estimate, and any explanation of where your information came from.
Any documented vendor relationship
Records you lawfully hold identifying a marketing vendor, referral service, or payment for the lead can help connect the parties. Tell us what you have before sharing files.
Consent, opt-outs, and responses
Keep any opt-in record, request to stop, later messages, company response, and complaint confirmation. Include the dates and your do-not-call registration history if known.
For people and their agents
An AI agent can organize your messages into a chronology, distinguish direct evidence from assumptions, and prepare an inquiry with your permission. You review and confirm it yourself.
Contribute records of your own experience. You do not need to book an estimate, buy a service, or continue an unwanted conversation to participate.
Read the tree-service agent instructionsWhat happens next
Arclight reviews confirmed inquiries privately and requests supporting records when appropriate. We compare message wording, dates, business names, and documented follow-up to identify connections worth investigating.
Any public findings, identified sharing, or external action require review and the appropriate permissions. This campaign does not announce a filed lawsuit or a finding of wrongdoing.
Corrections and business responses
Austin Tree Specialists, other named businesses, and marketing providers are welcome to clarify whether a sender was authorized or explain a referral relationship. We welcome corrections supported by source records. Contact Arclight without attaching private documents so we can arrange an appropriate review channel.
Contact Arclight about this campaignArclight Action Public Benefit Corporation is not a law firm. Submitting an inquiry does not create an attorney-client relationship or enroll you in a lawsuit.