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    Arclight Access

    Choose wound-care products, prepayment reimbursement support, or a Complete Program that brings both together.

    Arclight Access is built around a flexible model: purchase skin substitutes or other wound-care products, select prepayment reimbursement support, or bring both together through a Complete Program.

    When selected, the support path starts before product application with documentation readiness and can continue through prepayment response and administrative appeals. Arclight prepares clinic-reviewed, clinic-submitted packages for lower-level proceedings and offers ALJ representation after a valid appointment.

    Wound-care documentation services

    Wound-Care EMR Templates & Documentation Optimization

    Starting a wound-care practice or adding a new service? Template development is led by an advanced practice provider: a clinical nurse specialist with years of experience in wound care. Build evaluation, follow-up, and CTP application templates, coordinate the EMR build, and train your providers.

    Explore EMR Template Services

    Audience

    • Wound-care practices
    • Mobile wound-care providers
    • Physician groups
    • Advanced practice providers
    • Clinicians treating qualifying chronic wounds
    • Organizations seeking flexible product and prepayment-support options

    Choose product access, support, or both

    • Skin substitute and wound-care product purchasing and fulfillment
    • Product-specific billing assistance and reimbursement consultation for Arclight-supplied products
    • Separately selected documentation readiness consultation before product application
    • Administrative measurement and order support based on the treating team's documented selections
    • Prepayment response package preparation
    • Clinic-submitted MAC redetermination, QIC reconsideration, and ALJ request packages
    • ALJ representation after a valid appointment

    Primary commercial offering

    Complete Program

    Bring a wound-care product purchase and a separately priced prepayment reimbursement support package together in one written order.

    • Selected wound-care product and product-specific support
    • Documentation readiness consultation when selected
    • Prepayment response and administrative appeal package preparation
    • ALJ hearing preparation and representation when selected and appointed
    • Program scope and pricing stated before services begin

    Flexible options

    Product or support—available separately

    Arclight Access also offers Product Only and Prepayment Reimbursement Support Only pathways under a written order.

    • Product Only with product-specific billing, reimbursement, fulfillment, and tracking support
    • Prepayment Reimbursement Support without an Arclight product purchase
    • Selected support scope identified by wound episode or covered claim
    • Written, prospective pricing for the chosen option

    Already facing a post-payment audit or overpayment?

    Post-payment audits, recoupments, overpayment determinations, and retrospective appeal exposure are handled through a separate Arclight Audit & Appeals engagement.

    Explore Audit & Appeals

    Support across the prepayment lifecycle

    WISeR ADR Prepayment Response

    For a skin substitute claim that may have been routed to WISeR outside the model's diagnosis-limited scope, request Arclight's editable response template or discuss claim-specific prepayment support.

    Product Access

    Purchase skin substitutes and other wound-care products with product-specific billing assistance, reference materials, fulfillment coordination, and tracking support.

    Documentation Readiness

    Select an initial pre-application review of existing records, focused feedback on apparent documentation gaps, and one reasonable follow-up review.

    Measurement and Order Support

    Receive administrative arithmetic and order coordination based on wound measurements and clinical selections documented by the treating team.

    Prepayment Response

    Receive an organized reimbursement support package, cover letter, exhibits, draft forms, and submission instructions for an eligible prepayment matter.

    Administrative Appeal Support

    Prepare clinic-reviewed and clinic-submitted packages for MAC redetermination, QIC reconsideration, and an OMHA/ALJ hearing request.

    ALJ Representation

    When selected, prepare the hearing record and provide non-attorney representation after a valid claim-specific appointment.

    What providers receive

    • Product-specific reimbursement resources
    • Documentation readiness feedback when selected
    • Administrative measurement and order support when selected
    • Organized prepayment response package
    • Record index, focused cover letter, and exhibits
    • Draft appeal forms and submission instructions
    • Clinic-ready appeal packages
    • ALJ hearing preparation and representative support when selected

    How Arclight Access works

    01

    Choose your path

    Select Product Only, Prepayment Reimbursement Support Only, or the Complete Program in a written order.

    02

    Build documentation readiness

    When selected, Arclight reviews existing records before product application and provides focused feedback plus a follow-up review.

    03

    Prepare the response

    For an eligible prepayment matter, Arclight prepares the record, position paper, cover letter, exhibits, draft forms, and submission instructions.

    04

    Advance the appeal

    Arclight prepares clinic-submitted lower-level appeal packages and, when selected, provides ALJ representation after appointment.

    Arclight Access

    Choose wound-care products, prepayment reimbursement support, or a Complete Program that brings both together.